Petitions and Student Complaints Student complaints concerning any aspect of an undergraduate program or requests for exceptions to an academic regulation should first be discussed with the appropriate office, faculty member, dean, or department chair. If those discussions fail to resolve the complaint, a written request must be initiated by the student and must be submitted to the Vice President for Strategic Initiatives. Repeating Courses While adjusting to academic life at Cedarville, some new students earn grades they consider to be unsatisfactory. Consequently, any first-year freshmen students who earn an unsatisfactory grade in their first two semesters of enrollment may repeat the course at Cedarville University before the end of their fourth consecutive semester of enrollment. Under this freshman repeat policy, the cumulative GPA will be recalculated using the second grade instead of the first, even if the second grade is lower. A similar policy applies to a transfer student. Under the transfer repeat policy, courses taken during the first semester of attendance may be repeated within the succeeding two regular semesters at Cedarville. The cumulative GPA will be recalculated using the second grade instead of the first. Under these repeat policies, any course may be repeated. Although the first grade is no longer calculated into the cumulative GPA, the course and grade information does remain on the student’s transcript. In all other cases when a student repeats a course, both grades are calculated into the cumulative GPA. However, credit hours for a repeated course may count only once toward the credits needed for graduation. Graduation Honors Upon recommendation of the faculty, a student who earns a GPA of at least 3.5 will graduate “with honor”; one who earns a GPA of at least 3.75 will graduate “with high honor”; and one who earns a GPA of at least 3.9 will graduate “with highest honor.” Graduation honors are determined on the basis of the actual cumulative grade point average without rounding. A student must take a minimum of 90 credit hours at Cedarville to qualify for graduation with honors. Hours earned by examination (test-out) do not count as hours in residence toward graduation with honors. The cumulative GPA at the end of the fall semester prior to spring commencement is used to determine recognition for graduation with honors at commencement. However, actual graduation with honors, as recorded on the final transcript, includes grades from all subsequent academic terms required to complete degree requirements. Student Life Cedarville University is committed to providing comprehensive support services to online undergraduate students, fostering academic success, personal well-being, and spiritual growth. Online students have access to a range of support services, including academic advising, library resources, and technical support. A student services fee of $100 per full semester is applied to support the delivery of digital resources and additional student services. Academic Support Services Online students have access to a range of academic support services through The Cove, Cedarville’s Academic Enrichment Center. Services include individualized tutoring, study groups, academic coaching, and disability services. These resources are designed to enhance learning and promote academic excellence. Health and Wellness Services While online students may not be physically present on campus, they can access University Medical Services (UMS) and Counseling Services for general wellness consultations, telehealth counseling sessions, and mental health support, as available. These services aim to support the emotional and physical wellbeing of online learners. Spiritual Life and Discipleship Consistent with Cedarville’s mission, online students are encouraged to engage in various discipleship opportunities, including virtual chapels, mentoring relationships, and small group Bible studies. These initiatives are designed to foster spiritual growth and Christian community, even from a distance. Withdrawing From the University Proper withdrawal from the University begins in the Office of the Registrar, where the student completes an official withdrawal interview. The official withdrawal date is determined by the date the withdrawal process begins. Refund requests should be submitted to the Cashier’s Office after the official withdraw process has been completed, and all appropriate adjustments to the student’s registration have been completed. No student should leave Cedarville University without completing a proper withdrawal interview through the Office of the Registrar Federal financial aid recipients should be aware that withdrawing before completing 60% of the semester may result in a return of Title IV funds, potentially creating a balance owed to the University. Withdrawal for Military Reasons Students serving in reserve units of the armed forces may be called up to active duty during an academic term. Students who withdraw up to the end of the fourth week of the semester will receive refunds according to the following schedule: Tuition: 100 percent Fees: 0 Students who withdraw from the University after the second week of an accelerated course or the fourth week of a full semester course may file a request for “permanent incomplete.” This classification provides students the opportunity to complete the coursework upon returning to the University without having to pay tuition again. Forms may be picked up in the Office of the Registrar. Approval for the awarding and removal of the entry “permanent incomplete” resides with the Vice President for Academics. To initiate the withdrawal procedure, students must provide a copy of their orders to the Office of the Registrar and complete the withdrawal interview. Withdrawals will be processed according to the standard procedures listed in the University catalog. Family Educational Rights and Privacy Act Cedarville University complies with the Family Educational Rights and Privacy Act (the Buckley Amendment), which is designed to protect the privacy of educational records, to establish the right of students to inspect and review their records, and to provide guidelines for the correction of inaccurate or misleading data through informal and formal hearings. The University has adopted a policy that explains in detail the procedures followed for compliance with provisions of the act. Copies of the policy are available online. Page 208 2025–26 Undergraduate Academic Catalog Cedarville Online Petitions and Student Complaints
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