Pre-Service Teachers' Use of Frustration to Enhance Communication

FRUSTRATION: BACKGROUND KNOWLEDGE/ DIVERSITY • To deal with classroom cultural diversity, students became aware that background knowledge is different for each culture and different from their own. • [I[ “…would chat about different cultural traditions and so much of my students’ background factored into my teaching and into my lessons.” • “I have learned to think through every learning style.” • [I] “…able to learn from the students and the students were always able to bring interesting comments to the table during any group discussion.”