SERVICES Use of library research support services continued to show important growth. While COVID limited the opportunities to deliver research guidance in a classroom setting, faculty librarians delivered a record number of research appointments. These scheduled 1-on-1 meetings with students provide important contributions to student academic success and represent the best opportunities the library has to develop research and information literacy skills in students. Librarians conducted these through both in-person and online formats. Librarians and library student staff also provided as-needed research help through online chat. Use of OhioLINK and Interlibrary Loan services dropped dramatically during 2020-21. This was attributable to the reduction in services and operating hours across the academic library community of Ohio, the increase in remote and online learning, and long-term declines in OhioLINK circulation of physical materials. OhioLINK remains a valuable point of access to both physical and online resources for students and faculty, despite its decline as a resource for print materials. Covid Precautions in the Library - Reduced capacity in group spaces - Online research appointments - Modified checkout and usage procedures
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