Centennial Library 2021-2022 Annual Report

Workplace Environment Survey All library employees completed a survey in Spring semester 2022 on the library as a workplace. The average scores remained similar to past years with more responses clustered toward the middle. This shows a general sense of satisfaction, though some areas have room for improvement. Both the lowest and highest scores showed less deviation from the average score than in the past. Comments on the Workplace Environment section highlighted the library as a positive place to work though there were mixed opinions about leadership’s openness to input and attitude toward change. Comments regarding communication evidenced an appreciation for the volume of communication but two respondents suggested a different model might be better. The few comments related to Job Responsibilities expressed mild dissatisfaction with the library’s evaluation process. For Employee Development, several respondents were positive about their opportunities to develop and grow at work, but others noted that more opportunities or better consistency in how development opportunities were managed was needed. Comments about Library Teamwork evidenced a positive attitude toward teamwork but some uncertainty about how carefully this was monitored. There was a recognition that library workload is unevenly distributed, which also intersects with how cross-departmental work is managed. Overall, the survey indicates that the library is a positive workplace characterized by effective teamwork among wellequipped employees who understand their responsibilities. There are areas where specific improvements could be made – communication methods, approaches to cross-department work, evaluations – though some areas for potential growth are inhibited by external factors (facility upgrades, evaluations). The volume and tone of the comments suggest that library employees welcome the opportunity to share their opinions and feel comfortable doing so. Provide solution for tracking library updates by category Communicate expectations regarding teamwork more broadly ACTION Survey Area 2018 2020 2022 Work Environment 4.17 4.34 4.35 Job Responsibilities 4.40 4.39 4.35 Employee Development 4.21 4.24 4.31 Library Teamwork 4.29 4.23 4.19 All Questions Average Score 4.24 4.31 4.30

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