Centennial Library 2022-2023 Annual Report

New Student Orientation Survey We surveyed incoming students after our New Student Orientation (NSO) Block Party event using a Google Form, filtering them based on whether they attended (70 responses) or did not attend (15 responses) the event. For attendees, the choice to attend the event was driven primarily by the perceived fun of the event followed by the desire to learn about the library. Most attendees were aware of the event because of the email notices sent out, with the entry on the Getting Started Weekend schedule also alerting a majority of new students. All but one of the respondents indicated that they were glad they attended the event. For those who didn’t attend the NSO Block Party, other academic obligations or simple forgetfulness were the most common factors. These results are in most cases very close to the prior year’s data points. One notable change was that the percentage of attendees noting that they attended to learn more about the library dropped from 80% in 2022 to 64% in 2023. Attendees also had the opportunity in the survey to share what they liked about the event and what to improve. Students cited enjoying the games and candy as well as the fun and engaging nature of the event as major strengths. Many also noted the value of learning about the resources, services, and spaces the library offers, along with being impressed with the friendliness of library staff. In terms of improvements, attendees suggested better wayfinding during the event to help with navigation, sharing more information about the library, and adding more games.  Improve event wayfinding  Review information provided about the library for potential improvements ACTIONS ACTIONS Study Room Survey Why did you attend? 2022 2023 I wanted to learn more about the library 80% 64% It was required 7% n/a My friends were going 32% 36% STING leader encouraged me 2% n/a It looked like a fun event 82% 89% Other 11% 7% How did you hear about it? 2022 2023 Email 82% 79% Saw it on the schedule 75% 63% A friend told me about it 9% 14% My STING leader or RA told me 2% 4% Other 2% 1% Room used for … Group Rooms Solo Rooms Reading 22% 38% Studying 53% 62% Group Session 43% n/a Tutoring 20% n/a Presentation Prep/Remote 25% n/a Researching n/a 36% Patrons used their own computers primarily in both types of rooms, though the desktop computers in the solo rooms also were used by over half of the respondents. Patrons used the rooms primarily for studying but the group rooms were also useful for tutoring sessions, remote meetings, and preparing for presentations. Students reported some custodial and furniture issues with the rooms, and a few respondents noted problems with conflicting reservations, which we have not be able to duplicate under any other circumstance.  Promote awareness of solo study rooms  Upgrade study room chairs in both group and solo rooms  Provide dedicated presentation prep/remote conferencing room The library surveyed both group and solo study room users during 2022-23 to gather input about patron behaviors and offer the chance for feedback. We received over 170 responses from our pool of over 1900 unique users who had reserved a study room during the year. Most responses came from patrons using group study rooms, reflecting the usage patterns of the year. For the group study rooms, 83% of respondents reported that reserving a room was a great experience and 78% reported that using a room was a great experience. For solo study rooms, the figures were 87% and 79% respectively.

RkJQdWJsaXNoZXIy MTM4ODY=