Workplace Environment Survey This year’s survey indicates that the library is a positive workplace characterized by effective teamwork. The 2024 survey saw noticeable increases in average question scores, though it is worth noting that not everyone responded, unlike the previous two survey cycles. The average score for nearly every question rose and scores rose by noticeable amounts on almost half of the questions. Only 6% of all responses were “neutral” or lower; this percentage is normally around 12-13%. Quantitative data and qualitative responses both highlighted library teamwork as an area of growing strength and success. Hosting the 2023 ACL Conference, changing reserves workflows, and book/periodical shifting for remodeling projects have provided opportunities for library employees to work together in new ways and, along with other activities like New Student Block Party and library book sales, continued to develop our effectiveness as a coherent team. With the migration to Alma/Primo commencing in earnest in 2024-25, we will need to draw upon our collaboration skills even more. Comments on work performance spanned both positive and negative aspects. Several people noted the benefit of receiving positive feedback from supervisors periodically and the benefit of that. Several noted that the library’s (or university’s) evaluation process was more of a formality and rarely, if ever, provided tangible incentives or rewards to employees. While library workloads didn’t receive as much attention in the comments as it did in the two prior surveys, this remains an area of concern. Some employees are carrying out sets of responsibilities that may be unsustainable in the long term. The migration to Alma/Primo is going to tax nearly everyone, and unfortunately the burden will fall heavily on some of the most overburdened employees. It is worth the effort to see what strategies might help mitigate this challenge. Pursue appropriate recognition of employee work accomplishments Seek ways to mitigate workload demands during Alma/Primo transition Continue the new evaluation processes to establish familiarity and consistency ACTIONS Average Score on Library Teamwork Prompts (1=lowest, 5=highest) Prompt 2018 2020 2022 2024 I receive appropriate acknowledgement for doing my job well. 4.08 4.17 4.25 4.23 Work relationships with other library employees are respectful and cooperative. 4.54 4.56 4.50 4.54 Library employees in my primary work area cooperate effectively as a team. 4.54 4.67 4.56 4.85 The library as a whole cooperates effectively as a team. 4.00 4.06 4.03 4.46 Other library employees have workload and job responsibilities appropriate to their positions. 3.44 3.31 3.92 I receive the support I need from other library employees to do my job effectively. 4.50 4.50 4.77
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